Criteria For Evaluating Usability Evaluation Methods

  title={Criteria For Evaluating Usability Evaluation Methods},
  author={H. Hartson and T. Andre and R. Williges},
  journal={International Journal of Human–Computer Interaction},
  pages={145 - 181}
  • H. Hartson, T. Andre, R. Williges
  • Published 2003
  • Computer Science
  • International Journal of Human–Computer Interaction
  • The current variety of alternative approaches to usability evaluation methods (UEMs) designed to assess and improve usability in software systems is offset by a general lack of understanding of the capabilities and limitations of each. Practitioners need to know which methods are more effective and in what ways and for what purposes. However, UEMs cannot be evaluated and compared reliably because of the lack of standard criteria for comparison. In this article, we present a practical discussion… CONTINUE READING
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