Crises and Crisis Management: Integration, Interpretation, and Research Development

  title={Crises and Crisis Management: Integration, Interpretation, and Research Development},
  author={J. Bundy and Michael D. Pfarrer and C. Short and W. T. Coombs},
  journal={Journal of Management},
  pages={1661 - 1692}
  • J. Bundy, Michael D. Pfarrer, +1 author W. T. Coombs
  • Published 2017
  • Political Science
  • Journal of Management
  • Organizational research has long been interested in crises and crisis management. Whether focused on crisis antecedents, outcomes, or managing a crisis, research has revealed a number of important findings. However, research in this space remains fragmented, making it difficult for scholars to understand the literature’s core conclusions, recognize unsolved problems, and navigate paths forward. To address these issues, we propose an integrative framework of crises and crisis management that… CONTINUE READING
    141 Citations

    Tables from this paper

    An investigation the main internal brand crisis antecedents
    • Highly Influenced
    Crisis management in new product development: A tale of two stories
    • 2
    • PDF
    Contextual awareness on organizational crises: National context and crisis attribution
    • 1


    Issue management as a post‐crisis discipline: identifying and responding to issue impacts beyond the crisis
    • 36
    • Highly Influential
    Reframing Crisis Management
    • 1,250
    • Highly Influential
    The study of internal crisis communication: towards an integrative framework
    • 107
    Is Crisis Management (Only) a Management of Exceptions?
    • 177
    • Highly Influential
    • PDF
    Mindful Learning in Crisis Management
    • 90
    • PDF