Credibility and trust of information in online environments: The use of cognitive heuristics

@inproceedings{Metzger2013CredibilityAT,
  title={Credibility and trust of information in online environments: The use of cognitive heuristics},
  author={Miriam J. Metzger and Andrew J. Flanagin},
  year={2013}
}
Networked digital media present new challenges for people to locate information that they can trust. At the same time, societal reliance on information that is available solely or primarily via the Internet is increasing. This article discusses how and why digitally networked communication environments alter traditional notions of trust, and presents research that examines how information consumers make judgments about the credibility and accuracy of information they encounter online. Based on… CONTINUE READING
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