Corporate apology for environmental damage

@article{Gilbert2018CorporateAF,
  title={Corporate apology for environmental damage},
  author={Ben Gilbert and Alexander G. James and Jason F. Shogren},
  journal={Journal of Risk and Uncertainty},
  year={2018},
  volume={56},
  pages={51-81}
}
Apologies are a powerful way to restore trust and reduce punishment costs in bilateral settings. But what do we know about public apologies for large scale man-made disasters? Herein we report on results from an experiment with apologies in a multilateral setting: a firm-caused environmental disaster. Subjects read about an oil spill scenario, and learned whether the oil firm made a full apology, a partial apology, or no apology, and whether the firm had a good, bad, or no environmental… 

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  • Environmental Science
    Environmental Technology & Innovation
  • 2021

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