Coping with interpersonal mistreatment: the role of emotion regulation strategies and supervisor support.

Abstract

AIM To examine whether the impact of mistreatment by patients on nurses' burnout can be exacerbated or attenuated depending on emotion-regulation strategies, and to explore the moderating role of supervisor support in the relationship between mistreatment and deep acting. BACKGROUND Aggression from patients is known to contribute significantly to nurse… (More)
DOI: 10.1111/jonm.12415

5 Figures and Tables