Coping with consistency under multiple design constraints: The case of the Nokia 9000 WWW browser

@article{Ketola2000CopingWC,
  title={Coping with consistency under multiple design constraints: The case of the Nokia 9000 WWW browser},
  author={Pekka Ketola and Heli Hjelmeroos and Kari-Jouko Riho},
  journal={Personal Technologies},
  year={2000},
  volume={4},
  pages={86-95}
}
Consistency is a commonly accepted but sometimes problematic design goal. External and internal consistency may conflict, and sometimes the best solution is inconsistent in both respects. We describe user interface design issues and several usability studies for the Nokia 9000 Communicator WWW browser and for WWW pages optimised for the browser. The results… CONTINUE READING