Coping with Internet channel conflict

@article{Lee2003CopingWI,
  title={Coping with Internet channel conflict},
  author={Younghwa Lee and Zoonky Lee and Kai R. T. Larsen},
  journal={Commun. ACM},
  year={2003},
  volume={46},
  pages={137-142}
}
If you do not sell your products directly over the Internet, people will go to your competitors who do, while if you do sell your products directly, your distributors and dealers will desert you and only carry products from manufacturers who do not compete with them. ---Manufacturers' Dilemma [10] 

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