Coordination in software development

@article{Kraut1995CoordinationIS,
  title={Coordination in software development},
  author={Robert E. Kraut and Lynn A. Streeter},
  journal={Commun. ACM},
  year={1995},
  volume={38},
  pages={69-81}
}
Since its inception, the software industry has been in crisis. As Blazer noted 20 years ago, “[Software] is unreliable, delivered late, unresponsive to change, inefficient, and expensive … and has been for the past 20 years” [4]. In a survey of software contractors and government contract officers, over half of the respondents believed that calendar overruns, cost overruns, code that required in-house modifications before being usable, and code that was difficult to modify were common problems… 
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