Coordination at Different Stages of the Product Design Process

Abstract

This paper addresses the following question: how does the coordination challenge faced by managers change over the life of time bound projects such as product design. We use coordination structure, an approach to modeling organizational situations that highlights concurrent responsibility interdependencies rather than the more traditional task interdependencies. We explain coordination structure and use it to capture the responsibility interdependencies in a sample of complex system design projects drawn from two different organizations. We use this data: to illustrate the differences possible in the responsibility interdependencies that can exist within design projects from different organizations and at different project key points; to identify a set of four basic modules, or groupings, of responsibility interdependencies useful for modeling design organizations; and to generate a set of testable hypotheses on how the coordination challenge faced by project managers can vary between organizations and over project key points. LIST OF TABLES Table 1: Sample Projects Table 2: Actors and Shared Work Objects Table 3: Summary Statistics for the Sample Project Coordination Structures Table 4: Pairwise Consistency between the Sample Project Coordination Structures LIST OF FIGURES Figure 1: Diagram for the Coordination Structure of Project A1 Figure 2: Complexity of Coordination Structure Diagrams of the Eight Sample Projects at Different Keypoints Figure 3: Four Basic Modules Identified in the Coordination Structures of the Eight Sample Projects Figure 4: The Social Network of Actors and the Shared Object Network Implicit in the Coordination Structure of Project A1 INDEX TERMS design and development system products coordination interdependencies stages COORDINATION AT DIFFERENT STAGES OF THE PRODUCT DESIGN PROCESS

Cite this paper

@inproceedings{Bailetti1998CoordinationAD, title={Coordination at Different Stages of the Product Design Process}, author={Antonio J. Bailetti and John R. Callahan and Sean McCluskey}, year={1998} }