Conversational Case-Based Reasoning

@inproceedings{Aha2005ConversationalCR,
  title={Conversational Case-Based Reasoning},
  author={David W. Aha},
  booktitle={PReMI},
  year={2005}
}
Conversational case-based reasoning (CCBR) was the rst widespread commercially successful form of case-based reasoning. Historically, commercial CCBR tools conducted constrained human-user dialogues and targeted customer support tasks. Due to their simple implementation of CBR technology, these tools were almost ignored by the research community (until recently), even though their use introduced many interesting applied research issues. We detail our progress on addressing three of these issues… CONTINUE READING

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