Continuity and tension in the definition, perception and enactment of the first-line management role in healthcare

@inproceedings{Hales2011ContinuityAT,
  title={Continuity and tension in the definition, perception and enactment of the first-line management role in healthcare},
  author={Colin G. Hales and Carole Doherty and Mark Gatenby},
  year={2011}
}
The aim of the study is to shed light on how the role of first-line management is defined and carried out in the context of healthcare and how this impacts on the overall management performance of healthcare organisations in delivering patient care. It will, therefore, contribute to understanding of how first-line management in healthcare organisations - seen as pivotal in delivering patient care -gets done and the tensions which accompany it. It will also contribute to more general debates in… CONTINUE READING

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