Contextualizing a professional social network for health care: Experiences from an action design research study

  title={Contextualizing a professional social network for health care: Experiences from an action design research study},
  author={Tobias Mettler},
  journal={Information Systems Journal},
  pages={684 - 707}
  • Tobias Mettler
  • Published 1 July 2018
  • Business
  • Information Systems Journal
Professional social networks (PSN) are online environments where practitioners can present themselves, get in contact and socialize with coworkers, share and discuss ideas, or exchange business‐related knowledge. Despite the fact that collaboration and information sharing are becoming more relevant for delivering high‐quality services, PSN are not yet widely adopted in complex domains such as health care. While most of the literature is still focusing on the exposition of the unbound potential… 
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