Contexts, work processes, and workspaces

  title={Contexts, work processes, and workspaces},
  author={Alessandra Agostini and Giorgio De Michelis and Antonietta Grasso and Wolfgang Prinz and Anja Syri},
  journal={Computer Supported Cooperative Work (CSCW)},
In this paper a framework for the conceptual modelling of organizational contexts is provided and it is embodied into an extension of the TOSCA organizational handbook. The context of a work process is relevant since the effectiveness of the cooperation among its actors is highly dependent on their awareness of it. It requires, on the one hand, that the context is made available in terms of visibility and/or transparency; on the other, that at any time a selection is made so that only what is… CONTINUE READING
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