• DOI:10.1080/09585192.2013.770780
Corpus ID: 154218573

Context matters: examining ‘soft’ and ‘hard’ approaches to employee engagement in two workplaces

@article{Jenkins2013ContextME,
  title={Context matters: examining ‘soft’ and ‘hard’ approaches to employee engagement in two workplaces},
  author={S. Jenkins and R. Delbridge},
  journal={The International Journal of Human Resource Management},
  year={2013},
  volume={24},
  pages={2670 - 2691}
}

S. Jenkins, R. Delbridge

Published 2013

Sociology

The International Journal of Human Resource Management

This paper reports different managerial approaches to engaging employees in two contrasting organizations. We categorize these approaches to employee engagement as ‘hard’ and ‘soft’, and examine how these reflect the different external contexts in which management operate and, in particular, their influence on management's ability to promote a supportive internal context. The paper extends the existing literature on the antecedents of engagement by illustrating the importance of combining… CONTINUE READING

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