Context matters: examining ‘soft’ and ‘hard’ approaches to employee engagement in two workplaces

@article{Jenkins2013ContextME,
  title={Context matters: examining ‘soft’ and ‘hard’ approaches to employee engagement in two workplaces},
  author={S. Jenkins and R. Delbridge},
  journal={The International Journal of Human Resource Management},
  year={2013},
  volume={24},
  pages={2670 - 2691}
}
  • S. Jenkins, R. Delbridge
  • Published 2013
  • Sociology
  • The International Journal of Human Resource Management
  • This paper reports different managerial approaches to engaging employees in two contrasting organizations. We categorize these approaches to employee engagement as ‘hard’ and ‘soft’, and examine how these reflect the different external contexts in which management operate and, in particular, their influence on management's ability to promote a supportive internal context. The paper extends the existing literature on the antecedents of engagement by illustrating the importance of combining… CONTINUE READING
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