Content based Recommender System on Customer Reviews using Sentiment Classification Algorithms

Abstract

the paper proposes RecoProd a recommender system which uses sentiment analysis techniques to provide the best products for the customers. The system uses the existing product reviews upon which sentiment classification is carried out. RecoProd consists of an Information Retrieval component which extracts the reviews from the ecommerce websites using the product names as queries. Sentiment Analysis algorithms like Naive Bayes and SVM are used to categorize the reviews and opinion scores are assigned to the reviews. A comparative study on the accuracy of the sentiment analysis algorithms used is also carried out. Aspect based summary of opinions for each product is carried out and visually compared. The products are then clustered and the optimal product along with the recommended products is displayed to the user.

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Cite this paper

@inproceedings{R2014ContentBR, title={Content based Recommender System on Customer Reviews using Sentiment Classification Algorithms}, author={Keshav R and Arvind Swaminathan and Goutham R and Naren J}, year={2014} }