Construction of an Integrated Management Platform to Support Distributed Computing Systems
@inproceedings{Valente2011ConstructionOA, title={Construction of an Integrated Management Platform to Support Distributed Computing Systems}, author={S. Valente}, year={2011} }
Currently managing an enterprise or institution would be impossible without the use of Information Technology. Providing quality services that allow the user an easy and transparent handling of information is a daunting task for anyone who provides it. ITIL is a framework that can help to provide solutions that improve practice management, integration and manipulation of information. ITIL describes ”WHAT TO DO” and not ”HOW TO DO”, explaining in detail all the processes but does not indicate… CONTINUE READING
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