Confused Johnny: when automatic encryption leads to confusion and mistakes

  title={Confused Johnny: when automatic encryption leads to confusion and mistakes},
  author={Scott Ruoti and Nathan Kim and Ben Burgon and Timothy W. van der Horst and Kent E. Seamons},
A common approach to designing usable security is to hide as many security details as possible from the user to reduce the amount of information and actions a user must encounter. This paper gives an overview of Pwm (Private Webmail), our secure webmail system that uses security overlays to integrate tightly with existing webmail services like Gmail. Pwm's security is mostly transparent, including automatic key management and automatic encryption. We describe a series of Pwm user studies… CONTINUE READING
Highly Cited
This paper has 62 citations. REVIEW CITATIONS
45 Citations
4 References
Similar Papers


Publications citing this paper.
Showing 1-10 of 45 extracted citations

62 Citations

Citations per Year
Semantic Scholar estimates that this publication has 62 citations based on the available data.

See our FAQ for additional information.


Publications referenced by this paper.
Showing 1-4 of 4 references

Sus-a quick and dirty usability scale

  • J. Brooke
  • Usability evaluation in industry,
  • 1996
Highly Influential
20 Excerpts

Why johnny still can’t encrypt: evaluating the usability of email encryption software

  • S. Sheng, L. Broderick, CA Koranda, JJ Hyland
  • In 2006 Symposium On Usable Privacy and Security…
  • 2006
Highly Influential
4 Excerpts

Similar Papers

Loading similar papers…