Confused Johnny: when automatic encryption leads to confusion and mistakes

@inproceedings{Ruoti2013ConfusedJW,
  title={Confused Johnny: when automatic encryption leads to confusion and mistakes},
  author={Scott Ruoti and Nathan Kim and Ben Burgon and Timothy W. van der Horst and Kent E. Seamons},
  booktitle={SOUPS},
  year={2013}
}
A common approach to designing usable security is to hide as many security details as possible from the user to reduce the amount of information and actions a user must encounter. This paper gives an overview of Pwm (Private Webmail), our secure webmail system that uses security overlays to integrate tightly with existing webmail services like Gmail. Pwm's security is mostly transparent, including automatic key management and automatic encryption. We describe a series of Pwm user studies… CONTINUE READING
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