Conflict management among American and Chinese employees in multinational organizations in China
@article{Yuan2010ConflictMA, title={Conflict management among American and Chinese employees in multinational organizations in China}, author={Wenli Yuan}, journal={Cross Cultural Management: An International Journal}, year={2010}, volume={17}, pages={299-311} }
Purpose – This study aims to examine how American and Chinese employees of multinational organizations deal with conflict between them.Design/methodology/approach – In‐depth interviews were conducted with 42 employees from 28 multinational organizations operating in China. A constant comparative method was used to analyze the data.Findings – The paper finds that both American and Chinese employees used various strategies to deal with conflict, such as integrating, insisting on one's own…
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