Conflict management among American and Chinese employees in multinational organizations in China

@article{Yuan2010ConflictMA,
  title={Conflict management among American and Chinese employees in multinational organizations in China},
  author={Wenli Yuan},
  journal={Cross Cultural Management: An International Journal},
  year={2010},
  volume={17},
  pages={299-311}
}
  • Wenli Yuan
  • Published 1 August 2010
  • Business
  • Cross Cultural Management: An International Journal
Purpose – This study aims to examine how American and Chinese employees of multinational organizations deal with conflict between them.Design/methodology/approach – In‐depth interviews were conducted with 42 employees from 28 multinational organizations operating in China. A constant comparative method was used to analyze the data.Findings – The paper finds that both American and Chinese employees used various strategies to deal with conflict, such as integrating, insisting on one's own… 

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