Conflict management among American and Chinese employees in multinational organizations in China

  title={Conflict management among American and Chinese employees in multinational organizations in China},
  author={Wenli Yuan},
  journal={Cross Cultural Management: An International Journal},
  • Wenli Yuan
  • Published 1 August 2010
  • Business
  • Cross Cultural Management: An International Journal
Purpose – This study aims to examine how American and Chinese employees of multinational organizations deal with conflict between them.Design/methodology/approach – In‐depth interviews were conducted with 42 employees from 28 multinational organizations operating in China. A constant comparative method was used to analyze the data.Findings – The paper finds that both American and Chinese employees used various strategies to deal with conflict, such as integrating, insisting on one's own… 

Chinese Employees Negotiating Differing Conflict Management Expectations in a U.S.-Based Multinational Corporation Subsidiary in Southwest China

This article explores Chinese employees’ views of conflict management norms and their coping strategies in a U.S.-based multinational corporation (MNC) subsidiary in inland China. Twenty-seven

How Executives Manage Interpersonal Conflicts in Chinese Companies in Germany: Intercultural Difference in Conflict Management Styles

This study aimed to examine the influence of culture on the conflict management styles of Chinese executives when interacting with their German staff in Chinese companies located in Germany. A mixed

Conflict Management Styles Influencing Organizational Commitment among Kenya Seed Company Employees, Kenya

This study aimed at studying conflict management styles influencing employees’ organizational commitment at Kenya Seed Company, Kenya. The objectives of the study were to investigate whether

Understanding labor conflicts in Chinese manufacturing: a Yin-Yang harmony perspective

Purpose – The purpose of this paper is to employ a Yin-Yang harmony perspective to propose a novel circled 5C model to understand the unique harmonizing process of how conflicts are resolved in

Collectivist values for constructive conflict management in international joint venture effectiveness

Purpose This study aims to identify mechanisms to manage conflicts that occur when organizations with different cultures, habits and experiences try to coordinate effectively in

Expectation of Manager-Subordinate Communication: A Comparison between Chinese, Korean and American Students

Purpose This research aims to compare the expectations of Chinese, Korean and American college students for their manager-subordinate communication patterns. Design/methodology/approach A total of

Interpersonal conflict between employees and managers: The Chinese immigrants experiences of acculturation in New Zealand public sector workplaces

With the increase in globalisation and migration, the future workplace will become more culturally diverse. Significant literature points out that culturally diverse workplaces can create

Organizational justice, conflict management and employee relations

Purpose The purpose of this paper is to examine the impact of organizational justice and conflict management on employee relations (ER) through the mediating role of climate of trust.


This study was carried out to investigate conflict management strategy and employee behaviour in chosen multinational corporations in South-South, Nigeria. It is an empirical study of chosen eight

Beliefs on “avoidant cultures” in two French multinational corporations

Purpose – The purpose of this paper is to examine the trajectory of cultural stereotypes on Uncertainty Avoidance emergent from two French multinational corporations. The exploration of respondents'



Assessing Chinese Conflict Management Styles in Joint Ventures

The nationwide economic reform in China has increased the opportunities for the study of intercultural understanding. However, currently very few studies examine the issue from conflict management

Perception and Management of Conflict: A Comparison of Taiwanese and US Business Employees

This paper reports the results of a comparative study on conflict and conflict resolution styles between 318 Taiwanese and 245 US business employees. The study vicariously presents four conflict

Working with foreign managers : conflict management for effective leader relationships in China

Given the susceptibility of cross‐cultural interaction to misunderstandings and disagreements, conflict management may be especially useful for helping employees develop quality leader relationships

Conflict Management Styles among Employees of Sino-American, Sino-French, and State-owned Enterprises in China

Building on Rahim and Bonoma’s conflict management model, this study examines conflict management styles in Sino-American, Sino-French, and state-owned enterprises in Mainland China. Through a

Understanding conflict management styles of Thais and Americans in multinational corporations in Thailand

Purpose – The purpose of this paper is to examine the preferences for conflict management styles of Thais and Americans in multinational corporations in Thailand. Gender and the length of exposure to


Because of their relationship‐oriented values, avoiding conflict is thought to be particularly prevalent and appropriate in collectivist societies like China Although research in the West has assumed

Developing Conflict Management Skills in Hong Kong: An Analysis of some Cross-Cultural Implications

This paper reports the results of an empirical study into the orientations towards conflict and preferred conflict management styles of Chinese managers in Hong Kong. The differences in styles

Guanxi and Mientze: Conflict Resolution in Chinese Society

This paper aims to develop a theoretical framework for illustrating the conflict resolution models in Chinese society on the basis of author's previous analysis of Chinese cultural heritage. In my

Chinese Conflict Management and Resolution: Overview and Implications

Two main trends have hastened the need for the world to understand the communication of people from the Chinese diaspora. First, with their large population and the rapid development of their

Do Conflict Management Styles Affect Group Decision Making? Evidence From a Longitudinal Field Study

This study examined the relationship between group conflict management styles and effectiveness of group decision making in 11 ongoing, naturally occurring workgroups from 2 large U.S. organizations.