Conflict Management in an Occupational Community for Free Software Development

Abstract

In this paper, we present results from the study of how conflict is managed in a globally distributed free software development project. Conflict arises over the use of a nonfree tool to create a GNU Enterprise (GNUe) Website graphic. The GNUe developers resolve the conflict using Internet Relay Chat (IRC), persistent relay chats, threaded email discussions… (More)

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