Conceptual Modeling of Enterprise Application System Using Social Networking and Web 2.0 “Social CRM System”

@article{Mohan2008ConceptualMO,
  title={Conceptual Modeling of Enterprise Application System Using Social Networking and Web 2.0 “Social CRM System”},
  author={Shyam Mohan and Eunmi Choi and Dugki Min},
  journal={2008 International Conference on Convergence and Hybrid Information Technology},
  year={2008},
  pages={237-244}
}
Information technology is moving towards the next generation and is attaining a new paradigm shift with the development of new technologies and its impact towards application development are inevitable. In particular, the focus on Web services (Web 2.0) are increasing and currently it is been considered as a platform rather than service, due to its capability of data integration and working jointly with other applications. This has helped the enterprise to have new dimension to their… CONTINUE READING

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