Complexity, leadership, and management in healthcare organisations.

@article{Plsek2001ComplexityLA,
  title={Complexity, leadership, and management in healthcare organisations.},
  author={Paul E. Plsek and Tim M. Wilson},
  journal={BMJ},
  year={2001},
  volume={323 7315},
  pages={
          746-9
        }
}
This is the third in a series of four articles Current management thinking largely assumes that a well functioning organisation is akin to a well oiled machine.1 This leads to the notion that performance is optimised when work is specified in detail and shared out to distinct operational units.2 Clinicians often object to these detailed specifications, while managers bemoan a lack of cooperation.3 The first article in this series introduced an alternative to the machine metaphor; that of a… CONTINUE READING

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