Complaint-Oriented Policing: Regulating Homelessness in Public Space

  title={Complaint-Oriented Policing: Regulating Homelessness in Public Space},
  author={Chris Herring},
  journal={American Sociological Review},
  pages={769 - 800}
  • Chris Herring
  • Published 5 September 2019
  • Law
  • American Sociological Review
Over the past 30 years, cities across the United States have adopted quality-of-life ordinances aimed at policing social marginality. Scholars have documented zero-tolerance policing and emerging tactics of therapeutic policing in these efforts, but little attention has been paid to 911 calls and forms of third-party policing in governing public space and the poor. Drawing on an analysis of 3.9 million 911 and 311 call records and participant observation alongside police officers, social… 

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