Comparing patient reports about hospital care across a Canadian-US border.

  title={Comparing patient reports about hospital care across a Canadian-US border.},
  author={Adalsteinn Brown and Guillermo A Sandoval and Michael E. Murray and Bruce A Boissonnault},
  journal={International journal for quality in health care : journal of the International Society for Quality in Health Care},
  volume={20 2},
OBJECTIVE To compare patient reports about hospital care between western New York State and southern Ontario using a random intercept model. METHOD Cross-sectional survey of 3923 patients who received medical or surgical care between August and October 2004 at 28 hospitals (14 hospitals per jurisdiction). Thirty-five questions were combined to calculate eight indicators with scores ranging from 0 to 100 (best care experience). For each indicator, a model was built where the region (western… CONTINUE READING

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