Community Engagement: Exploring a Relational Approach to Consultation and Collaborative Practice in Australia

  title={Community Engagement: Exploring a Relational Approach to Consultation and Collaborative Practice in Australia},
  author={Kim A. Johnston},
  journal={Journal of Promotion Management},
  pages={217 - 234}
  • Kim A. Johnston
  • Published 12 March 2010
  • Political Science
  • Journal of Promotion Management
Community engagement is increasingly being employed by Australian organizations as a key strategy to incorporate representative community opinions into decision-making. This trend is reflected by Australian local and state governments legislating for community consultation in major infrastructure projects and the increasing role of public relations practitioners to manage these programs. This study explores community engagement founded on relational theory and proposed a typology of engagement… 

Communicating, connecting and developing social capital for sustainable organisations and their communities

  • J. Chia
  • Political Science, Business
  • 2011
When organisations take an active role in community engagement they encourage sustainable community practices and develop social capital through networks, collaboration with other organisations,

Communicating, Connecting and Developing Social Capital for Organisations and their Communities: Benefits for Socially Responsive Organisations

Abstract Purpose To understand the communication important to social capital development and community engagement in regional communities and its relevance to corporate social responsibility (CSR).

Community engagement techniques toolkit: Mapping approaches to community engagement for preparedness in Australia

This toolkit builds on National Strategy for Disaster Resilience: Community Engagement Framework Handbook 6 (Australian Institute for Disaster Resilience, 2013) by providing details of: - The

Empowerment as a Key Construct for Understanding Corporate Community Engagement

ABSTRACT This article explores the place for empowerment in community relations programs. Descriptions of 97 corporate community programs are analyzed to determine how these companies articulate

Improving the 'rules of engagement': understanding how participatory processes are defined, experienced and implemented in Australian natural resource governance

Increasing community action in natural resource governance is commonly seen as a pathway for improving decision making, enabling increased on-ground activity and facilitating widespread acceptance of

Toward a Theory of Social Engagement

Engagement is a socially responsive approach to communication practice with outcomes aligned with individual, community, civic and institutional benefits. While scholarship to date has focused on the

What Do We Know About Community Engagement in Indigenous Education Contexts and How Might This Impact on Pathways into Higher Education

Community engagement is often cited as a critical component of working with Indigenous communities in both Australia and other countries. Ideally, this involves engaging in ‘bottom-up’ approaches

Communicating Engagement in Corporate Social Responsibility: A Meta-Level Construal of Engagement

Organizations are increasingly seeking stakeholder support through engagement to demonstrate their corporate social responsibility (CSR) credentials. These credentials are, in turn, used to support

Operationalizing stakeholder engagement in CSR: A process approach

Stakeholder engagement is an important aspect of an organization’s corporate social responsibility (CSR) activities, but little theorizing informs its implementation. In this paper, the authors



From consultation to participatory governance? A critical review of citizen engagement strategies in Queensland

This article explores what appears to be a major shift in the policies and practices of national and international governments - the increased attention to, and use of, citizen engagement strategies

Community engagement and public administration: Of silos, overlays and technologies of government

The public policy process in Australia is changing towards a more interactive, collaborative model, where governments seek to develop partnerships with civil society and private sector organisations

The Ethics of Engagement in the UK Public Sector: a case in point

Public consultation and engagement in public services has become increasingly important to UK governments. This has taken on greater significance for the Labour government as it releases increased

A review of community consultation in the development of a multi purpose service in rural and remote Australia.

  • A. DureyC. Lockhart
  • Political Science
    Australian health review : a publication of the Australian Hospital Association
  • 2004
The role of community consultation and participation in the process of establishing a Multi Purpose Service (MPS) program in two towns in Western Australia is examined, concluding that more attention must be paid to the role of the community in the health reform agenda generally and the MPS program specifically.

Defining realities: Why community consultation needs to start with the problem, not the solution

Purpose – The purpose of this paper is to examine how organisations generate the additional value from community consultation and take advantage of the opportunities that engagement with the

Community Consultation, Sustainable Development and the Inter-American Development Bank: A Concept Paper

This paper presents a framework for discussing community consultation in the context of the Inter-American Development Bank's projects and offers suggestions on the opportunities, risks, costs,

Community consultation and the 'hard to reach': concepts and practice in Victorian local government

This report discusses various models of community consultation and documents why there is currently such enthusiasm for community consultation at the local and state level in Victoria. The report

Communicating Public Relations Research

In this article, I report a study on the extent and nature of research in the public relations industry. I begin with a document analysis of all campaigns submitted to a national industry awards in