Communication competence, self-care behaviors and glucose control in patients with type 2 diabetes.

@article{Parchman2009CommunicationCS,
  title={Communication competence, self-care behaviors and glucose control in patients with type 2 diabetes.},
  author={Michael L. Parchman and Dorothy Flannagan and Robert L. Ferrer and Mike Matamoras},
  journal={Patient education and counseling},
  year={2009},
  volume={77 1},
  pages={55-9}
}
OBJECTIVE To examine the relationship between physician communication competence and A1c control among Hispanics and non-Hispanics seen in primary care practices. STUDY DESIGN Observational. METHODS Direct observation and audio-recording of patient-physician encounters by 155 Hispanic and non-Hispanic white patients seen by 40 physicians in 20 different primary care clinics. Audio-recordings were transcribed and coded to derive an overall communication competence score for the physician. An… CONTINUE READING