Communication as Design

@article{Aakhus2007CommunicationAD,
  title={Communication as Design},
  author={Mark Aakhus},
  journal={Communication Monographs},
  year={2007},
  volume={74},
  pages={112 - 117}
}
  • Mark Aakhus
  • Published 1 March 2007
  • Art
  • Communication Monographs
Design is an activity of transforming something given into something preferred through intervention and invention. An interest in design reflects a concern for creating useful things and the process of creating useful things. Design is a way to understand communication and an approach for investigating the social world from the standpoint of communication. This claim has implications for theorizing communication ‘‘problems.’’ A central puzzle that people face, from a design perspective, is how… 

Cross-Cultural Communication in Design Collaboration

This study intends to probe how the relationship between the designer and the user is potentially altered in cross-cultural communication and suggests that the communication matrix approach would be validated through more testing and evaluating of designs in further studies.

Activity, materiality, and creative struggle in the communicative constitution of organizing: Two cases of communication design practice

Communication design practice involves transforming given situations into preferred courses of action. This ubiquitous feature of organizational and professional life presents an opportunity for

Using cultural discourse analysis and storytelling to design an applied intervention for U.S. English language education

ABSTRACT Applied communication interventions call for detailed knowledge of the scene and the cultural assumptions that inform the communication taking place. This paper shows how Cultural Discourse

Organizational Communication Design Logics: A Theory of Communicative Intervention and Collective Communication Design

Theorizing communication as design can support the development of theories of intervention by focusing attention not just on how groups, organizations, and communities communicate, but also on how

Deliberation digitized: Designing disagreement space through communication-information services

A specific issue for argumentation theory is whether information and communication technologies (ICTs) play any role in governing argument — that is, as parties engage in practical activities across

Stakeholder engagement as communication design practice

Stakeholder engagement competence is here framed as an ongoing matter of communication design—that is, professionals and organizations of all sorts are challenged to invent forms of engagement with

Planning for a Postmodern Era: Storytelling, Public Participation, and the Limits of Ordinary Democracy

Everyday assumptions about democracy and its limitations shape alternative public participation practices. This case study examines how participants in a multistakeholder city visioning process

Managing Conflict in Information System Design Stakeholder Conferences: The Role of Transparency Work

This chapter examines the management of disagreement and conflict during an information systems design conference that sought agreement on a data-flow-model and design requirements among stakeholders

Note-taking as communication design: promoting democratic processes

It is argued that note-taking is a communication practice that calls for cultivating expertise and critical reflexivity and multiple design logics are often necessary to uphold multiple democratic values.

Communication, dialogue and project management

Purpose – Project communication is overwhelmingly viewed as the proper and timely delivery of pertinent project information. The view of communication in this way misses the constitutive nature of
...

References

SHOWING 1-10 OF 12 REFERENCES

Technocratic and design stances toward communication expertise: how GDSS facilitators understand their work

This study investigates the shared, and often unstated, premises that frame the expert communication servicing of meeting facilitators who implement group decision support systems (GDSS). Nine

From Information‐Seeking Behavior to Meaning Engagement Practice.

We invite readers of this colloquy on information-seeking behavior to reconsider the worldview that structures scholarly and practical thinking about information-seeking behavior as a mode of human

Disputation by Design

In normative pragmatics, a kind of empirical discourse analysis organized by normative theory, the analysis of any communication process begins with an idealized model of the discourse that can be

Neither Naïve nor Critical Reconstruction: Dispute Mediators, Impasse, and the Design of Argumentation

This study investigates how dispute-mediators handle impasse in the re-negotiation of divorce decrees by divorced couples. Three sources of impasse and three strategies for handling impasse are

What mediators do with words: Implementing three models of rational discussion in dispute mediation

This study identifies three models of rationality that mediators employ in interpreting conflict situations and formulating the most sensible and appropriate way to proceed. These models, critical

Science court: A case study in designing discourse to manage policy controversy

Disagreement among experts is important to scientific progress, but it creates a dilemma for decision-makers who often depend on the authority those experts to render decisions. When experts disagree

Argumentation support

A plethora of technologies exist that are not necessarily tools. For technologies to become a tool, we contend, argumentation routines and design must coevolve.

Technology, interaction, and design

  • Handbook of language and social interaction
  • 2005

Modeling reconstruction in groupware technology

  • Advances in pragma-dialectics (pp
  • 2002