Communication and Uncertainty Management.

@inproceedings{Brashers2001CommunicationAU,
  title={Communication and Uncertainty Management.},
  author={Dale E. Brashers},
  year={2001}
}
The fundamental challenge for refining theories of communication and uncertainty is to abandon the assumption that uncertainty will produce anxiety. To better explain processes of communication and uncertainty management, we must answer questions about (a) the experience and meaning of uncertainty, (b) the role of appraisal and emotion in uncertainty management, and (c) the range of behavioral and psychological responses to uncertainty. This paper outlines and extends a theory of uncertainty… CONTINUE READING
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