Communication and Trust in Global Virtual Teams

  title={Communication and Trust in Global Virtual Teams},
  author={Sirkka L. Jarvenpaa and Dorothy E. Leidner},
  journal={J. Comput. Mediat. Commun.},
This paper explores the challenges of creating and maintaining trust in a global virtual team whose members transcend time, space, and culture. The challenges are highlighted by integrating recent literature on work teams, computer-mediated communication groups, cross-cultural communication, and interpersonal and organizational trust. To explore these challenges empirically, we report on a series of descriptive case studies on global virtual teams whose members were separated by location and… 

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