Communicating about medications during primary care outpatient visits: the role of electronic medical records.

@article{Arar2005CommunicatingAM,
  title={Communicating about medications during primary care outpatient visits: the role of electronic medical records.},
  author={Nedal H. Arar and Lonnie Wen and John M. McGrath and Rebecca Steinbach and Jacqueline A. Pugh},
  journal={Informatics in primary care},
  year={2005},
  volume={13 1},
  pages={13-22}
}
OBJECTIVES To assess the role of electronic medical records (EMR) in facilitating the content and process of patient-provider exchanges about medications during outpatient primary care visits. METHODS Fifty encounters with six physicians using the EMR were videotaped, transcribed and content-analysed by applying conversation analysis and ethnomethodology techniques. The analysis focused on three aspects of medication communication: (1) process of care: practices by patients and physicians to… CONTINUE READING