Combining social shaping of technology and communicative action theory for understanding rhetorical closure in IT

@article{Pozzebon2006CombiningSS,
  title={Combining social shaping of technology and communicative action theory for understanding rhetorical closure in IT},
  author={Marlei Pozzebon and Ryad Titah and Alain Pinsonneault},
  journal={IT & People},
  year={2006},
  volume={19},
  pages={244-271}
}