Collective Intelligence and Group Performance

  title={Collective Intelligence and Group Performance},
  author={Anita Williams Woolley and Ishani Aggarwal and Thomas W. Malone},
  journal={Current Directions in Psychological Science},
  pages={420 - 424}
We review recent research on collective intelligence, which we define as the ability of a group to perform a wide variety of tasks. We focus on two influences on a group’s collective intelligence: (a) group composition (e.g., the members’ skills, diversity, and intelligence) and (b) group interaction (e.g., structures, processes, and norms). We also call for more research to investigate how social interventions and technological tools can be used to enhance collective intelligence. 

Paper Mentions

The Insensitive Ruins It All: Compositional and Compilational Influences of Social Sensitivity on Collective Intelligence in Groups
The empirical results indicate that collectively intelligent groups are those in which the least socially sensitive group member has a rather high score on social sensitivity, and (socially sensitive) group members cannot compensate for the lack of social sensitivity of the other group members. Expand
A Simple Computational Theory of General Collective Intelligence
  • P. Krafft
  • Computer Science, Medicine
  • Top. Cogn. Sci.
  • 2019
It is formally argued that general collective intelligence arises from groups achieving commitment to group goals, accurate shared beliefs, and coordinated actions, and the existence of generic mechanisms that help groups achieve these cognitive alignment conditions are argued. Expand
Are distrust relationships beneficial for group performance? The influence of the scope of distrust on the emergence of collective intelligence
Abstract Collective intelligence is defined as the collective ability of human groups in solving different tasks. It explains why some teams perform better than others by exploiting the power ofExpand
The Structure of Group Task Performance—A Second Look at “Collective Intelligence”: Comment on Woolley et al. (2010)
This article reexamine the data from 6 previously published samples that have been used to examine the existence of the collective intelligence construct and shows that the empirical support for the construct is generally weak. Expand
Deep Structures of Collaboration: Physiological Correlates of Collective Intelligence and Group Satisfaction
Synchrony in facial expressions was associated with CI and synchrony in electrodermal activity with group satisfaction and various forms of synchrony mediated the effect of member diversity and social perceptiveness on CI and group satisfaction. Expand
Deep Structures of Collaboration
Collective intelligence (CI), a group’s capacity to perform a wide variety of tasks, is a key factor in successful collaboration. Group composition, particularly diversity and member socialExpand
Experimental Study and Modeling of Three Classes of Collective Problem-Solving Methods
This work introduces a novel approach for aggregating judgments – the transmission chain – which has not yet been consistently evaluated in the context of collective intelligence and addresses the question of whether such a transmission chain can foster collective intelligence for binary-choice problems. Expand
What Makes a Strong Team?: Using Collective Intelligence to Predict Team Performance in League of Legends
In this study of teams playing the online game League of Legends, it is found that CI does, indeed, predict the competitive performance of teams controlling for the amount of time played as a team. Expand
Adolescent's Collective Intelligence: Empirical Evidence in Real and Online Classmates Groups
Among adolescents, online groups performance was negatively affected by participants’ average perception of group cohesion, the difficulty of the problem, and the number of communicative exchanges that occur in the interaction. Expand
Problem Solving: When Groups Perform Better Than Teammates
A simple and analytically solvable model disentangling the direct link between collective intelligence and the average intelligence of group members is proposed, finding that there is a non-linear relation between the collective intelligence of a group and theaverage intelligence quotient of its members depending on task di iculty. Expand


Collective Intelligence in Computer-Mediated Collaboration Emerges in Different Contexts and Cultures
The CI metric provides a generalizable performance measure for groups that is robust to broad changes in media, context, and culture, making it useful for testing the effects of general-purpose collaboration technologies intended to improve group performance. Expand
Evidence for a Collective Intelligence Factor in the Performance of Human Groups
A psychometric methodology for quantifying a factor termed “collective intelligence” (c), which reflects how well groups perform on a similarly diverse set of group problem-solving tasks, and finds converging evidence of a general collective intelligence factor that explains a group’s performance on a wide variety of tasks. Expand
Work Together , Play Smart : Collective Intelligence in League of Legends Teams
Are some teams characteristically smarter than others? Research on both face-to-face and online teams suggests that the answer is "yes." In recent work, we found that teams exhibited a characteristicExpand
Two Perspectives on Intellectual Capital and Innovation in Teams: Collective Intelligence and Cognitive Diversity
Teams are increasingly the locus of creativity and innovation in organizational settings, and understanding what affects their performance is critical to organizational performance. We draw onExpand
In Search of Synergy in Small Group Performance
1. Introduction: Mapping the Territory. 2. Tasks: What Groups Do. 3. Idea Generation: Creative Thinking in Groups. 4. Problem Solving: Performing Tasks with Correct Solutions. 5. Judgment Calls:Expand
Components of Group Cohesion
This article explores the nature of cohesion in groups people join in order to affect. personal change. The nature of cohesion is explored by examining three constructs thought to be related toExpand
Reading the Mind in the Eyes or Reading between the Lines? Theory of Mind Predicts Collective Intelligence Equally Well Online and Face-To-Face
A collective intelligence factor characterizes group performance approximately as well for online groups as for face-to-face groups; and surprisingly, the ToM measure is equally predictive of collective intelligence in both face- to-face and online groups, even though the online groups communicate only via text and never see each other at all. Expand
Do Smarter Teams Do Better
This study reports the results of several meta-analyses examining the relationship between four operational definitions of cognitive ability within teams (highest member score, lowest member score,Expand
Teams in organizations: from input-process-output models to IMOI models.
This review examines research and theory relevant to work groups and teams typically embedded in organizations and existing over time, although many studies reviewed were conducted in other settings,Expand
Do you see what I see? The effect of members cognitive styles on team processes and errors in task execution
This research investigates the effect of members’ cognitive styles on team processes that affect errors in execution tasks. In two laboratory studies, we investigated how a team’s compositionExpand