Collaborative Activity and Technological Design: Task Coordination in London Underground Control Rooms

@inproceedings{Heath1991CollaborativeAA,
  title={Collaborative Activity and Technological Design: Task Coordination in London Underground Control Rooms},
  author={Christian Heath and Paul Luff},
  booktitle={ECSCW},
  year={1991}
}
Despite technical advances in CSCW over the past few years we still have relatively little understanding of the organisation of collaborative activity in real world. technologically supported, work environments. Indeed, it has been suggested that the failure of various technological applications may derive from its relative insensitivity to ordinary work practice and situated conduct. In this paper we discuss the possibility of utilising recent developments within social science, and in… CONTINUE READING
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