Collaboration Engineering: Designing Repeatable Processes for High-Value Collaborative Tasks

@article{Vreede2005CollaborationED,
  title={Collaboration Engineering: Designing Repeatable Processes for High-Value Collaborative Tasks},
  author={Gert-Jan de Vreede and R. Briggs},
  journal={Proceedings of the 38th Annual Hawaii International Conference on System Sciences},
  year={2005},
  pages={17c-17c}
}
  • Gert-Jan de Vreede, R. Briggs
  • Published 2005
  • Computer Science
  • Proceedings of the 38th Annual Hawaii International Conference on System Sciences
By collaborating people can accomplish more than they could as separate individuals. Yet, achieving effective team collaboration remains a challenge. Organizations struggle to make collaboration work. They often resort to implementing technologies, while experiences show that technology alone seldom is the answer. Collaboration processes need to be explicitly designed structured and managed to maximize the focus of purposeful effort. This is at the heart of a new area of research: Collaboration… Expand

Figures, Tables, and Topics from this paper

The Collaboration Engineering Approach for Designing Collaboration Processes
TLDR
A step-by-step approach for the design of collaboration processes that have many more functions and requirements than traditional process agenda's of facilitators is described. Expand
A conceptual foundation of the thinkLet concept for Collaboration Engineering
TLDR
An analysis of the thinkLet concept is presented and a conceptual object model of a thinkLet that may inform further developments in Collaboration Engineering is proposed. Expand
Virtual Teams: Towards Improving Work Effectiveness through Collaboration Process Structure Training
Organizations are increasingly using virtual teams to execute business processes by leveraging a distributed workforce and advanced communication and collaboration technologies. Given the growing useExpand
Theoretical foundations for collaboration engineering
TLDR
Evaluating the supporting concepts, it was found that practitioners that facilitated collaboration processes could achieve similar quality as professional facilitators. Expand
A Goal-Oriented Approach for Designing Collaboration Processes
TLDR
This work proposes an approach for designing collaboration processes that makes use of multi-criteria decision making, decision-tree models, and goal programming and finds that it significantly improves the efficiency of the collaboration process design procedure by guiding practitioners in choosing the best combination of thinkLets. Expand
A Design Approach for Collaboration Processes: A Multimethod Design Science Study in Collaboration Engineering
TLDR
This study reports on a four-year design science study in which a design approach for collaboration engineering was developed that incorporates existing process design methods, pattern-based design principles, and insights from expert facilitators regarding design challenges and choices. Expand
Facilitation Roles and Responsibilities for Sustained Collaboration Support in Organizations
TLDR
This paper explores how these tasks and associated roles can be anchored in organizations, and the relationship of task allocation patterns to the sustained use of collaboration technology in organizations. Expand
Assessing the Quality of Collaborative Processes
TLDR
Quality constructs that can be used to evaluate the success of a collaboration process are presented, including constructs that are useful from the perspective of the collaboration engineering approach: repeatable collaboration processes executed by practitioners. Expand
Transferring Collaboration Process Designs to Practitioners: Requirements from a Cognitive Load Perspective
TLDR
The documentation requirements for a CE design are addressed so it can be effectively transferred to practitioners and Cognitive Load Theory was used to derive documentation requirements with respect to the CE process design. Expand
Collaboration Engineering: Foundations and Opportunities: Editorial to the Special Issue on the Journal of the Association of Information Systems
TLDR
The field of Collaboration Engineering is discussed in terms of its foundations, its approach to designing and deploying collaboration processes, and its modeling techniques, and a Collaboration engineering research agenda for the coming decade is concluded. Expand
...
1
2
3
4
5
...

References

SHOWING 1-10 OF 38 REFERENCES
Collaboration Engineering with ThinkLets to Pursue Sustained Success with Group Support Systems
TLDR
The thinkLet concept is proposed, a codified packet of facilitation skill that can be applied by practitioners to achieve predictable, repeatable patterns of collaboration, such as divergence or convergence, which may become a sine qua non for organizations to effectively support virtual work teams. Expand
A Repeatable Collaboration Process for Usability Testing
TLDR
The goal of the research was to develop and evaluate a repeatable, predictable, and transferable standard collaboration process that usability practitioners can perform and moderate themselves and indicate that the process is promising in terms of applicability, productivity, and satisfaction. Expand
Developing Groupware for Requirements Negotiation: Lessons Learned
TLDR
A series of groupware implementations for the WinWin requirements negotiation approach, which involves having a system's success-critical stakeholders participate in a negotiation process so they can converge on a mutually satisfactory or win-win set of requirements. Expand
Lessons from a Dozen Years of Group Support Systems Research: A Discussion of Lab and Field Findings
During the past dozen years, researchers at the University of Arizona have built six generations of group support systems software, conducted over 150 research studies, and facilitated over 4,000Expand
Addressing productivity concerns in risk management through repeatable distributed collaboration processes
Traditional risk management (RM) focuses on a single project same time & same place. It emphasizes identifying, assessing, controlling and monitoring risk. Due to an increasing number of distributedExpand
The Role of the Facilitator in Computer-Supported Meetings
The ability tofacilitate diverse human and technological interactions will be one of the most essential skillsfor leading and contributing to all levels of the organization in thefuture. Yet none ofExpand
Issues and Concerns About Computer-Supported Meetings: The Facilitator's Perspective
TLDR
In this study, in depth interviews with 37 practicing facilitators provided their perspectives on critical factors that influence meeting success and potential benefits and concerns with the use of GSS. Expand
Experience at IBM with group support systems: A field study
TLDR
The overwhelmingly positive results of this field study contradict some laboratory experiment findings and support others. Expand
Crisis-Response in the Port of Rotterdam: Can We do Without a Facilitator in Distributed Settings?
  • J. Appelman, J. V. Driel
  • Computer Science
  • Proceedings of the 38th Annual Hawaii International Conference on System Sciences
  • 2005
TLDR
The aim of the project was to design and execute the situational awareness phase in a distributed fashion and to do it faster and more effective than the current same-time same-place process. Expand
Causal Relationships in Creative Problem Solving: Comparing Facilitation Interventions for Ideation
TLDR
The cognitive network model (CNM) is presented as a causal model of the cognitive mechanisms that give rise to creative solutions in the human mind to explain why creativity prescriptions work as they do and provide a basis for deriving new techniques to further enhance creativity. Expand
...
1
2
3
4
...