Coherence : Social Analysis for Software Engineers

@inproceedings{Viller1998CoherenceS,
  title={Coherence : Social Analysis for Software Engineers},
  author={Stephen Viller and Ian Sommerville},
  year={1998}
}
It is increasingly recognised that human, social, and political factors have a significant impact on software system design. To address this, ethnographic studies of work have been used to inform the system design process, especially in cooperative work settings where systems support several users working together. Based on our experience of these studies, we have investigated the integration of social analysis into the system design process. This paper introduces a method that provides support… CONTINUE READING