Cognitive components of troubleshooting strategies

@inproceedings{Gugerty2006CognitiveCO,
  title={Cognitive components of troubleshooting strategies},
  author={Leo Gugerty},
  year={2006}
}
This study investigated the kinds of knowledge necessary to learn an important troubleshooting strategy, elimination. A total of 50 college-level students searched for the source of failures in simple digital networks. Production system modelling suggested that students using a common but simpler backtracking strategy would learn the more advanced… CONTINUE READING