Co-operation and conflict in a hospital: interprofessional differences in perception and management of conflicts.

@article{Skjrshammer2001CooperationAC,
  title={Co-operation and conflict in a hospital: interprofessional differences in perception and management of conflicts.},
  author={Morten Skj\orshammer},
  journal={Journal of interprofessional care},
  year={2001},
  volume={15 1},
  pages={7-18}
}
This article presents a case study of a Norwegian hospital, analysing how health professionals manage conflicts related to work co-operation. Altogether, 29 health professionals working in the hospital were interviewed, and data was analysed according to a grounded theory approach. When in conflict, health professionals seem to use three major approaches to handling the situation: avoidance, forcing and negotiation, and usually in that order. Avoidance behaviour or suppression is the most… CONTINUE READING