Closing the Gap: From Nescience to Knowledge Management

Abstract

Knowledge management (KM) systems aim at supporting knowledge workers in general and software engineers in particular. These tools help to elicit, structure, and retrieve knowledge. However, while KM systems are functional, they are not used in practice as effectively as possible as there is not much incentive for experts to share their expertise: the… (More)
DOI: 10.1109/EURMIC.2003.1231610

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