Cleaning House: The Impact of Information Technology Monitoring on Employee Theft and Productivity

Abstract

In this paper, we study how firm investments in technology-based employee monitoring impact both misconduct and productivity. We use unique and detailed theft and sales data from 392 restaurant locations from five different chains that adopt a theft monitoring information technology (IT) product. Since the specific timing of individual locations’ technology… (More)
DOI: 10.1287/mnsc.2014.2103

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Citation Velocity: 9

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