Cleaning House: The Impact of Information Technology Monitoring on Employee Theft and Productivity


In this paper, we study how firm investments in technology-based employee monitoring impact both misconduct and productivity. We use unique and detailed theft and sales data from 392 restaurant locations from five different chains that adopt a theft monitoring information technology (IT) product. Since the specific timing of individual locations’ technology… (More)
DOI: 10.1287/mnsc.2014.2103


19 Figures and Tables


Citations per Year

Citation Velocity: 9

Averaging 9 citations per year over the last 3 years.

Learn more about how we calculate this metric in our FAQ.

Slides referencing similar topics