Classifying web metrics using the web quality model

Abstract

Purpose – The purpose of this paper is to classify the most important metrics proposed for web information systems, with the aim of offering the user a global vision of the state of the research within this area. Design/methodology/approach – WQM distinguishes three dimensions related to web features, lifecycle processes and quality characteristics. A range… (More)
DOI: 10.1108/14684520510607560

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