Citizensourcing: Applying the Concept of Open Innovation to the Public Sector
@inproceedings{Hilgers2010CitizensourcingAT, title={Citizensourcing: Applying the Concept of Open Innovation to the Public Sector}, author={Dennis Hilgers and Christoph Ihl}, year={2010} }
Theories of innovation suggest the process of product and service development is becoming more open, placing more emphasis on external knowledge and involving a wide range of external actors to achieve and sustain innovation. The growing success of open innovation practices in many firms raises the question of whether these principles can be transferred for the reinventing of public sector organizations. Going beyond a technocratic e-government paradigm, but with the support of Internet…
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