Citizens, Charters and Public Service Reform in France and Britain *

  title={Citizens, Charters and Public Service Reform in France and Britain *},
  author={David Clark},
  journal={Government and Opposition},
  pages={152 - 169}
  • D. Clark
  • Published 1 April 2000
  • Political Science, History
  • Government and Opposition
THIS ARTICLE EXAMINES THE PATTERN OF SIMILARITIES AND differences in Britain and France with regard to public service charterism: that strand of recent public service reform designed to reconstruct relations between the state and the citizen on the basis of new or revitalized principles of public service, epitomized by the Citizen's Charter (1991) in Britain and the Charte des Services Publics (1992) in France. Despite the appearance of increasing convergence in the rhetoric of public… 

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