Chronically ill Australians' satisfaction with accessibility and patient-centredness.

  title={Chronically ill Australians' satisfaction with accessibility and patient-centredness.},
  author={Upali W. Jayasinghe and Judith Proudfoot and Christine H Holton and Gawaine P Powell Davies and Cheryl L. Amoroso and Tanya Kaye Bubner and Justin J Beilby and Mark F. Harris},
  journal={International journal for quality in health care : journal of the International Society for Quality in Health Care},
  volume={20 2},
OBJECTIVE To evaluate the association of characteristics of patients and general practices with patient assessment of quality of care. DESIGN Cross-sectional multi-practice study using the general practice assessment survey. SETTING General practices in Australia. PARTICIPANTS Ninety-six general practices and 7505 chronic illness patients aged >or=18 years. MAIN OUTCOME MEASURES Access of care and patient-centredness. RESULTS Two factors were identified in factor analysis: 'Access of… CONTINUE READING


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