Choosing the right business process maturity model


We built and tested a decision tool that organisations can use to properly select one business process maturity model (BPMM) out of many maturity models. This prototype consists of a novel questionnaire with decision criteria for BPMM selection, linked to a unique data set of 69 BPMMs. 14 criteria were defined by an international Delphi study, and weighed… (More)
DOI: 10.1016/


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Citations per Year

Citation Velocity: 11

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