Choosing the right business process maturity model

Abstract

We built and tested a decision tool that organisations can use to properly select one business process maturity model (BPMM) out of many maturity models. This prototype consists of a novel questionnaire with decision criteria for BPMM selection, linked to a unique data set of 69 BPMMs. 14 criteria were defined by an international Delphi study, and weighed… (More)
DOI: 10.1016/j.im.2013.06.002

Topics

8 Figures and Tables

Statistics

02040201520162017
Citations per Year

Citation Velocity: 11

Averaging 11 citations per year over the last 3 years.

Learn more about how we calculate this metric in our FAQ.

Slides referencing similar topics