Choice-Based Demand Management and Vehicle Routing in E-fulfilment

Abstract

Attended home delivery services face the challenge of providing narrow delivery time slots to ensure customer satisfaction, whilst keeping the significant delivery cost under control. To that end, the firm can try to influence customers when they are booking their delivery time slot so as to steer them towards choosing slots that are expected to result in… (More)

Topics

16 Figures and Tables

Slides referencing similar topics