150 Citations
Email Duration, Batching and Self-interruption: Patterns of Email Use on Productivity and Stress
- BusinessCHI
- 2016
The longer daily time spent on email, the lower was perceived productivity and the higher the measured stress, and there is no evidence that batching email leads to lower stress.
The Cost of Email Use in the Workplace: Lower Productivity and Higher Stress
- Business
- 2016
While email has been shown to be beneficial in the workplace, studies have reported that extensive email use can bring costs. In this study we investigate exactly how time spent on email might be…
Email, stress och coping
- Psychology
- 2018
The present study was based on previous research that has found connections between email usage and stress-related diseases, such as burnout and emotional exhaustion, as well as an increased daily…
The Incessant Inbox: Evaluating the Relevance of After-Hours E-Mail Characteristics for Work-Related Rumination and Well-Being.
- BusinessStress and health : journal of the International Society for the Investigation of Stress
- 2020
The results indicated that a more negatively perceived after-hours e-mail tone influenced both vigor and fatigue via affective rumination and problem-solving pondering in employees during the post-work period.
D uration , Batching and S elf-interruption : Patterns of E mail U se on P roductivity and S tress
- Business
- 2016
While email provides numerous benefits in the workplace, it is unclear how patterns of email use might affect key workplace indicators of productivity and stress. We investigate how three email use…
Personality differences as predictors of action-goal relationships in work-email activity
- PsychologyComput. Hum. Behav.
- 2020
Permanently Online—Always Stressed Out? The Effects of Permanent Connectedness on Stress Experiences
- PsychologyHuman Communication Research
- 2020
Concerns have been expressed that permanent online connectedness might negatively affect media user’s stress levels. Most research has focused on negative effects of specific media usage patterns,…
Situational boundary conditions of digital stress: Goal conflict and autonomy frustration make smartphone use more stressful
- PsychologyMobile Media & Communication
- 2022
Permanent connectedness via smartphones can negatively affect users by eliciting stress. Past research focused on the stress-inducing potential of overt behaviours, such as communication load and…
Internet Multitasking in the Workplace: Motives and Coping Strategies
- Business
- 2019
The rise of the internet and the availability of media and other digital solutions have given way to internet multitasking: the combination of any activity with at least one internet induced…
Email communication in project management: A bane or a blessing?
- Business
- 2017
Even though there has been a dramatic shift towards email and electronic communication in projects, face-to-face communication is still the most preferred communication type for most situations and email is perceived as an efficient and effective tool that contributes to project communication success.
References
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- BusinessComput. Hum. Behav.
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"A pace not dictated by electrons": an empirical study of work without email
- BusinessCHI
- 2012
The results show that without email, people multitasked less and had a longer task focus, as measured by a lower frequency of shifting between windows and a longer duration of time spent working in each computer window.
E-mail as a Source and Symbol of Stress
- BusinessOrgan. Sci.
- 2011
It was found that the more time people spent handling e-mail, the greater was their sense of being overloaded, and the more e-mails they processed, thegreater their perceived ability to cope and untangle those technologies' seemingly contradictory influences.
E-mail characteristics, work performance and distress
- BusinessComput. Hum. Behav.
- 2010
The impact of daily stress on health and mood: psychological and social resources as mediators.
- PsychologyJournal of personality and social psychology
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The data suggest that persons with low psychosocial resources are vulnerable to illness and mood disturbance when their stress levels increase, even if they generally have little stress in their lives.
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- PsychologyJournal of personality and social psychology
- 1989
Results reveal the complex emotional effects of daily stressors, and in particular they suggest that future investigations should focus primarily on interpersonal conflicts.
Occupational stress in universities: Staff perceptions of the causes, consequences and moderators of stress
- Psychology
- 2001
In recent years, the Australian university sector has undergone large-scale organizational change, including restructuring, downsizing and government funding cuts. At the same time, research from…
Coping with information overload in email communication: Evaluation of a training intervention
- Computer ScienceComput. Hum. Behav.
- 2010
Temporal factors in mental work: Effects of interrupted activities
- Psychology
- 1995
Although interruptions are daily occurring events for most working people, little research has been done on the impacts of interruptions on workers and their performance. This study examines the e…
The cost of interrupted work: more speed and stress
- Psychology, BusinessCHI
- 2008
It is found that context does not make a difference but surprisingly, people completed interrupted tasks in less time with no difference in quality, and implications for how system design can support interrupted work are discussed.