Characterization and Optimization of Achievable Performance in General Queueing Systems

@article{Federgruen1988CharacterizationAO,
  title={Characterization and Optimization of Achievable Performance in General Queueing Systems},
  author={Awi Federgruen and Henry Groenevelt},
  journal={Operations Research},
  year={1988},
  volume={36},
  pages={733-741}
}
This paper considers general (single facility) queueing systems with exponential service times, dealing with a finite number J of distinct customer classes. Performance of the system, as measured by the vector of steady state expected sojourn times of the customer classes (the performance vector) may be controlled by adopting an appropriate preemptive priority discipline. We show that the performance space, the set of performance vectors which are achievable under some preemptive work… CONTINUE READING