Characteristics of application software maintenance
@article{Lientz1978CharacteristicsOA, title={Characteristics of application software maintenance}, author={B. Lientz and E. Swanson and G. E. Tompkins}, journal={Commun. ACM}, year={1978}, volume={21}, pages={466-471} }
Maintenance and enhancement of application software consume a major portion of the total life cycle cost of a system. Rough estimates of the total systems and programming resources consumed range as high as 75-80 percent in each category. However, the area has been given little attention in the literature. To analyze the problems in this area a questionnaire was developed and pretested. It was then submitted to 120 organizations. Respondents totaled 69. Responses were analyzed with the SPSS… CONTINUE READING
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