Characteristics of application software maintenance

  title={Characteristics of application software maintenance},
  author={B. Lientz and E. Swanson and G. E. Tompkins},
  journal={Commun. ACM},
  • B. Lientz, E. Swanson, G. E. Tompkins
  • Published 1978
  • Computer Science
  • Commun. ACM
  • Maintenance and enhancement of application software consume a major portion of the total life cycle cost of a system. Rough estimates of the total systems and programming resources consumed range as high as 75-80 percent in each category. However, the area has been given little attention in the literature. To analyze the problems in this area a questionnaire was developed and pretested. It was then submitted to 120 organizations. Respondents totaled 69. Responses were analyzed with the SPSS… CONTINUE READING
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