Chapter 3 GROUP HETEROGENEITY AND FAULTLINES : COMPARING ALIGNMENT AND DISPERSION THEORIES OF GROUP COMPOSITION

@inproceedings{Arrow2006Chapter3G,
  title={Chapter 3 GROUP HETEROGENEITY AND FAULTLINES : COMPARING ALIGNMENT AND DISPERSION THEORIES OF GROUP COMPOSITION},
  author={Holly Arrow and Oleg Smirnov and Katerina Bezrukova and Vanessa Urch Druskat},
  year={2006}
}
This field study examines group diversity from two theoretical viewpoints: dispersion approach (heterogeneity) and alignment approach (faultlines). We argue that the alignment approach provides an additional explanatory tool to that of the dispersion approach in understanding the effects of group composition on process and outcomes. Data from 60 work groups show that whereas groups with strong faultlines had higher levels of intragroup conflict and lower levels of performance and satisfaction… CONTINUE READING

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