Changing the goal-setting process at Microsoft

  title={Changing the goal-setting process at Microsoft},
  author={K. N. Shaw},
  journal={Academy of Management Perspectives},
  • K. N. Shaw
  • Published 2004
  • Economics
  • Academy of Management Perspectives
The article discusses the newly designed performance-based, goal-setting system at Microsoft Corporation. The performance management (PM) system is designed to ensure a business-focused corporate culture with disciplined execution and accountability. The article discusses the current system review, the change from goals to commitments, and the implementation of Specific, Measureable, Achievable, Results-based, and Time-specific (SMART) goals. An actual copy of the commitment goal form is… Expand

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