ChangiNOW: A mobile application for efficient taxi allocation at airports

Abstract

We present an application that uses a predictive queueing model to efficiently allocate taxis. The system uses observed taxi and flight data at each of the four terminals of Singapore's Changi Airport to estimate the expected waiting time and queue length for taxis arriving at these terminals, and then sends taxis to terminals where demand is highest. We… (More)
DOI: 10.1109/ITSC.2013.6728312

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